Patient Care Intervention Center

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Strengthening Emergency Medical Services: PCIC Partners with North Channel EMS to Enhance Mobile Integrated Health

25 March 2025 | Published in Blog
EMS and PCIC partnership

Patient Care Intervention Center (PCIC) is proud to announce a groundbreaking partnership with Harris County ESD 6 / North Channel EMS to revolutionize care coordination in emergency medical services. This collaboration will bring PCIC’s Unified Care Continuum Platform (UCCP) to North Channel EMS, equipping first responders with a powerful tool for integrated case management and social referrals. By leveraging innovative technology and data-driven insights, this partnership aims to improve patient outcomes and streamline care for vulnerable populations.

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Blog partnership EMS MIH UCCP

Introducing PCIC’s Announcements Module: Streamlining Communication for Better Care Coordination

13 March 2025 | Published in Blog

Introducing PCIC’s Announcements Module: Streamlining Communication for Better Care Coordination


Effective communication is the backbone of successful care coordination. To help programs stay connected with both staff and clients, PCIC is excited to introduce the Announcements Module—a powerful new feature designed to streamline communication within the Unified Care Continuum Platform (UCCP).

With this module, authorized users can send important updates via email, SMS, or voice messages to internal teams and program participants. Whether it’s a critical service update, a reminder for upcoming appointments, or a general announcement, this feature ensures that the right message reaches the right audience at the right time.
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product release UCCP CCC announcements feature

Enhancing User Experience: Major Updates to PCIC’s Product Documentation

13 March 2025 | Published in Blog

Enhancing User Experience: Major Updates to PCIC’s Product Documentation

PCIC’s product documentation has undergone major updates to improve user experience!

These updates ensure that our documentation is more accessible, user-friendly, and better structured to support users in navigating PCIC’s tools and platforms.

During this process, many documentation links have changed. Programs relying on PCIC’s documentation resources should verify that all their links are up to date. If you need assistance locating updated documentation, please reach out to This email address is being protected from spambots. You need JavaScript enabled to view it..
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documentation UCCP

Design and Framework of a Technology-Based Closed-Loop Referral Project for Care Coordination of Social Determinants of Health

03 December 2024 | Published in Blog
lady justice

PCIC CEO Kallol Mahata co-authored a new publication in Population Health Management, "Design and Framework of a Technology-Based Closed-Loop Referral Project for Care Coordination of Social Determinants of Health."

Screening for social determinants of health (SDOH) has been mandated by health systems nationwide. However, a gap exists in closed-loop referral for care coordination between health care and social services. This article presents the framework of a technology-based project to facilitate closed-loop referral between health care and social service agencies in Greater Houston by leveraging and connecting the existing care coordination technology infrastructure. Ten health care and social service organizations in Greater Houston participated in the demonstration project initiated in January 2023. The authors leveraged and linked regional health information exchange (HIE) technology with a master patient index of >18 million, and sector-specific care coordination platforms to build closed-loop referral capacity between HIE-participating health care organizations and social service organizations to meet patient SDOH needs. Evaluation efforts will assess the reach, adoption, implementation, and the effectiveness of the closed-loop framework in improving social and health outcomes. Read Article
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Hurricane Preparedness Tips: Essential Steps for Staying Safe

24 September 2024 | Published in Blog
hurricane on Earth

As a nonprofit committed to leveraging health data and technology to improve patient outcomes, the Patient Care Intervention Center (PCIC) team understands the importance of being prepared for emergencies. In Texas and other coastal regions, hurricane season can disrupt not only daily routines but also critical health services, making preparation crucial for individuals, families, and healthcare providers alike.

To help you stay safe and ready, we’ve compiled a list of essential hurricane preparedness tips to protect your loved ones and ensure that you’re ready when a storm threatens.

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disaster preparedness hurricane tips

Reimagining Care for Vulnerable Populations: A Retrospective on the PCIC and Amerigroup Partnership

10 August 2024 | Published in Blog
“We want to make an impact, but we don’t know if we’re helping the people who need it most, and we have a hard time tracking the long-term impact of our outreach team’s interventions.” Sound familiar?

PCIC can help—for example, our data-driven interventions in partnership with Amerigroup in 2023 led to a 75% reduction in hospital visits, a 72% decrease in healthcare costs, and a reported 12% improvement in quality of life for the enrolled patients.

These outcomes highlight PCIC’s ability to act as not just a partner, but an extension of our partners' teams, enabling you to maximize your resources with proven strategies that make a tangible impact.
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Amerigroup partners interventions

Private In-equity: Whose Interests Do We Serve?

29 July 2024 | Published in Blog
lady justice

PCIC co-founder Dr. David Buck, in collaboration with Haaris Mateen, Assistant Professor of Finance at University of Houston Bauer College of Business, published an article in The Medical Care Blog breaking down the root causes of health inequity in the United States and suggesting a path forward for health and social care that supports vulnerable populations to not only survive, but thrive.

The pharmaceutical industry is a behemoth in the United States. In 2023, the 20 largest pharmaceutical companies had a market capitalization of $3.78 trillion dollars. Pharma companies spent more than $15 million dollars in contributions through political action commuttees during the 2020 election cycle. Analysts constantly see new avenues of generationg revenues and profits for the industry including, most recently, obesity drugs which are predicted to become a $44 billion market by 2030, according to Bloomberg Intelligence. Private equity has targeted elder and primary care for a quick investment return leaving long-term in-equities with significant public and health policy implications. Read Article
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Article Dr David Buck Publications Inequity SDoH

Health & Homelessness in Houston: PCIC Partners with Dr. Ben King of UHCOM to Understand Harris County Homelessness Mortality

05 August 2024 | Published in Blog
Mortality rates are increasing for people experiencing homelessness in Harris County, and we need to learn more about why and how to help.

Patient Care Intervention Center (PCIC) is partnering with Dr. Ben King of the University of Houston Tilman J. Fertitta Family College of Medicine (UHCOM) to understand trends in mortality rates and causes of death among people experiencing homelessness in Harris County.
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Blog partners University of Houston SDoH data analysis

Breaking Down Nutrition Barriers: PCIC and UHCOM Partner to Improve Access to SNAP in Houston’s Third Ward

22 July 2024 | Published in Blog
Healthy meals make a huge impact. In fact, poor nutrition is the main cause of poor health, high healthcare costs, and lower productivity in the US and globally. It leads to health issues like heart disease, cancer, and other serious conditions (Source: American Heart Association).

That’s why Patient Care Intervention Center (PCIC) is partnering with the University of Houston Tilman J. Fertitta Family College of Medicine (UHCOM) in 2024 to break down barriers to nutrition in the Houston Area by improving access to Supplemental Nutrition Assistance Program (SNAP) in Houston’s Third Ward.
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Blog partners University of Houston SNAP Third Ward SDoH
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