Enhancing User Experience: Major Updates to PCIC’s Product Documentation

PCIC’s product documentation has undergone major updates to improve user experience!

These updates ensure that our documentation is more accessible, user-friendly, and better structured to support users in navigating PCIC’s tools and platforms.

During this process, many documentation links have changed. Programs relying on PCIC’s documentation resources should verify that all their links are up to date. If you need assistance locating updated documentation, please reach out to This email address is being protected from spambots. You need JavaScript enabled to view it..

Introducing PCIC’s Announcements Module: Streamlining Communication for Better Care Coordination

Effective communication is the backbone of successful care coordination. To help programs stay connected with both staff and clients, PCIC is excited to introduce the Announcements Module—a powerful new feature designed to streamline communication within the Unified Care Continuum Platform (UCCP).

With this module, authorized users can send important updates via email, SMS, or voice messages to internal teams and program participants. Whether it’s a critical service update, a reminder for upcoming appointments, or a general announcement, this feature ensures that the right message reaches the right audience at the right time.